Sr. Manager, Global WFM & Scheduling Platforms

<div class="content-intro"><p><strong>WHY JOIN ALO?</strong></p> <p>Mindful movement. It’s at the core of why we do what we do at ALO—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That’s the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.</p></div><p><strong>OVERVIEW</strong></p> <p>There couldn't be a better time to join Alo's Retail Operations team. As we continue the rapid global expansion, our Retail Tech Enablement team sits at the center of our growth, enabling scalable store operations, labor efficiency, and a consistent, elevated customer experience across every region we operate in.</p> <p>This role is an enterprise leader responsible for defining, scaling, and executing Alo’s global WFM and Retail Operations strategy through WFM & scheduling platforms. This role is at the forefront of driving consistent global execution through aligned labor scheduling practices brought to life through our scheduling platform. This team drives labor scheduling tool improvements, labor model architecture optimization at scale, and aligns our auto-scheduling capability to our retail operating model.</p> <p><strong>RESPONSIBILITIES </strong><em> </em></p> <p><strong><em>WFM Platform Strategy</em></strong></p> <ul> <li>Own and evolve our WFM platform strategy, aligning labor planning and allocation to business strategy and labor driver demand.</li> <li>Establish global WFM platform framework and scheduling standards to ensure scalability, consistency, and peak period readiness across a growing store fleet.</li> <li>Measure schedule effectiveness KPIs and leverage data to drive labor model and auto-scheduler optimization.</li> </ul> <p><strong><em>Technology and Scheduling, and Labor Model Architecture</em></strong></p> <ul> <li>Implement and govern labor models, scheduling rules, and compliance configurations within WFM systems; drive continuous improvement as store operations, labor laws, and business needs evolve.</li> <li>Lead downstream labor testing and validation when POS, timekeeping, payroll, or sales-attribution systems change, ensuring schedule accuracy, labor integrity, and payroll outcomes are protected.</li> <li>Ensure ongoing compliance with labor laws, predictive scheduling ordinances, working-time regulations, and company policies across all markets; partner with HR and Legal to operationalize an enforceable compliance strategy.</li> <li>Lead WFM implementation activities for new market launches, accounting for