GSOC Lead Operator

<div class="content-intro"><h4><strong>Join Axon and be a Force for Good.</strong></h4> <p>At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.<br><br>Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.</p></div><p>As a member of our Global Security Operations Center, you will report directly to the Global Security Manager.  You will assist in the responsibility for overseeing team members during a designated shift. In your role you will ensure GSOC team members adhere to all post orders, protocols, procedures, regulations, and compliance with company policies. You will be the first point of contact for escalations on incidents and emergencies in the absence of Security Management. You will play a vital role in safeguarding our operations and assets around the world. You will work to ensure a secure environment for employees, clients, and partners while utilizing advanced technology to monitor and respond to security incidents.  </p> <p> </p> <p><strong>Your Day-to-Day </strong></p> <ul> <li>Monitor alarms, including fire, door, and duress alarms, while answering routine and emergency calls.</li> <li>Monitor CCTV, to protect the building and assets, also to prevent or help stop any crime from occurring.</li> <li>Respond to life safety incidents (medical emergencies, natural disasters) and dispatch security officers, ERT, police, fire, and EMS personnel as needed via phone and radio.</li> <li>Able to manage and handle situations of a sensitive nature and maintain company’s confidentiality and information security practices</li> <li>Create dispatch records for each officer deployed during your shift, and initiate incident reports and work orders as needed.</li> <li>Collaborate with the Emergency Response Team (ERT)</li> <li>Monitor threat and risk intelligence sources to identify, analyze, and support all events and incidents that impact or potentially could impact operations, facilities, and employees globally</li> <li>Troubleshoot technical issues with security systems, including CCTV and access control, to ensure proper functionality.</li> <li>Actively participate in projects related to the GSOC role, with responsibilities ranging from providing input and guidance to taking full ownership of initiatives based on individual expertise and capabilities.</li> <li>Mon