About the role
<p><strong>Freelance collaboration for Customer Experience evaluations in the premium automotive sector.</strong></p><p>Join CXG, a global leader in Customer Experience, and collaborate with leading luxury and premium brands worldwide.</p><p>We support luxury brands in improving their customer experience through structured evaluations based on real customer journeys.</p><p>As part of the expansion of our freelance network, we are looking for reliable and detail-oriented individuals to perform Customer Experience evaluations across Bergen.</p><p>This is a freelance, project-based collaboration. Assignments are compensated, clearly structured, and assigned based on your location and availability.</p><p></p><h3>The Role</h3><p>As a Freelance Customer Experience Evaluator, you will assess real customer journeys and provide structured feedback through our digital platform.</p><p>This role is ideal for students, early-career professionals, or anyone looking for flexible, occasional work.</p><p></p><h3>Responsibilities</h3><ul><li> Select assignments based on your availability and location </li><li> Visit assigned locations and evaluate the full customer experience </li><li> Pay close attention to details such as service quality, environment, and interactions </li><li> Assess both in-store and digital touchpoints, including follow-up communication </li><li> Submit structured and objective feedback via short online questionnaires</li></ul><p></p><h3>Selection Process</h3><ul><li> Apply through this platform </li><li> Short screening process </li><li> Access to available assignments in your area</li></ul>