Application Manager - Trading

<p><strong>About Crypto Finance </strong></p><p>Crypto Finance Group, part of Deutsche Börse Group, provides professional digital asset solutions to institutional clients. The Group comprises Crypto Finance AG, regulated by FINMA in Switzerland, offering trading, custody, and wallet services, as well as Crypto Finance (Deutschland) GmbH, regulated by BaFin in Germany, offering trading and custody services. As of 25 January 2025, Crypto Finance secured a MiCAR license for the European market as one of the first providers in the EU. Crypto Finance AG is a SIX-approved crypto custodian for ETP issuers. </p><p><a href="https://www.crypto-finance.com/" rel="nofollow noreferrer noopener"></a>For more information, please visit our website at<a href="https://www.crypto-finance.com/" rel="nofollow noreferrer noopener"></a> <a href="https://www.crypto-finance.com/about-us/" rel="nofollow noreferrer noopener">About us - Crypto Finance</a></p><p>We are looking for an Application Manager – Trading to keep Crypto Finance's trading platforms stable, available, and continuously improving. You will be the second-line owner for production incidents, coordinate releases across technical and delivery teams, integrate new institutional clients, and turn recurring issues into a prioritized improvement roadmap. The role sits at the intersection of technology, trading, and stakeholder service — the person who keeps the trading applications running and brings new clients onto them.</p><p></p><p><strong>Responsibilities</strong> </p><ul><li><strong>Application &amp; platform stability:</strong> Own the day-to-day running of Crypto Finance's trading applications, ensuring availability, stability, and performance in production. </li></ul><ul><li><strong>Production incident management:</strong> Act as the second-line (L2) owner for production incidents — receiving escalations from first line (relationship managers, operations, trading desk), owning triage and resolution through configuration changes, conducting root cause analysis, and escalating code-level defects to engineering (third line). </li><li><strong>Release management:</strong> Plan and coordinate platform releases with the Cloud team, engineering, and delivery partners — scheduling, change control, pre-release validation, and post-release verification. </li><li><strong>Client integration &amp; onboarding:</strong> Support institutional clients through platform integration and troubleshooting, ensuring each client passes conformance testing certification before going live in production. </li><li><strong>System configuration:</strong> Configure and maintain platform and application settings to meet business and client requirements. </li><li><strong>Ticket &amp; backlog management:</strong> Open, track, and manage tickets for production issues and improvements, and maintain and prioritize the backlog. </li><li><strong>Continuous improvement:</strong> Evaluate platform performance and drive improvements to reliability, speed, and scalability. </li><li><strong>Delivery coordination:</strong> Support the Product Manager on ongoing initiatives and ensure platform upgrades are delivered on time. </li><li> <strong>Stakeholder communication:</strong> Collaborate with internal teams (engineering, trading, operations), institutional clients, and delivery partners to ensure the platform meets business needs and issues are resolved promptly. </li><li><strong>Security &amp; compliance:</strong> Ensure the platform adheres to relevant security, regulatory, and compliance requirements, including DORA. </li><li><strong>Knowledge management:</strong> Maintain comprehensive platform documentation and a current knowledge base.</li></ul>