Sales Account Manager

<p><strong>Join our Movement and Champion Restaurant Culture! 💚</strong></p> <p>At TheFork we believe that the best things in life happen around the table. <br>As the leading restaurant booking platform in Europe, we connect the broadest community of loyal diners with the world’s favorite restaurants. Powered by innovation and a deep passion for the restaurant industry, we create unique dining experiences across 11 countries.</p> <p>We’re part of the Tripadvisor Group and proud to be building a diverse, people-first culture where “respect”, “ownership”, “growth” and “better together” values thrive. <br>If you’re passionate about food, technology, and making a real impact, your seat at the table is ready.<br><br>👉<a href="https://www.careers.thefork.com"> Discover life at TheFork</a></p> <p><strong>What you will do: </strong></p> <ul> <li>Grow revenue from your restaurant portfolio month over month by selling and activating TheFork solutions.</li> <li>Act as the main point of contact for your restaurants and build strong, long-term partnerships.</li> <li>Support your portfolio mainly by email and phone, advising on positioning, revenue management and online marketing.</li> <li>Define and execute action plans in collaboration with Sales and Marketing teams to drive performance.</li> <li>Work closely with the Marketing Restaurant Offer team to create and manage promotional plans, including Festivals, special offers, YUMS and SUPER YUMS.</li> <li>Negotiate fair and sustainable commercial conditions that improve restaurant margins and increase seat occupancy.</li> <li>Monitor compliance with TheFork terms and conditions and quality standards to ensure an excellent B2C user experience.</li> <li>Provide onboarding, training and ongoing support to ensure effective use of TheFork tools.</li> <li>Share restaurant feedback and user needs with internal teams to continuously improve TheFork products and platforms.</li> </ul> <p>Key performance indicators (KPIs)</p> <ul> <li>Monthly revenue generated by restaurants in your portfolio.</li> <li>Number and quality of promotions available across the portfolio.</li> <li>Level of B2C issues or customer complaints.</li> <li>Number of restaurants participating in the YUMS and SUPER YUMS programmes.</li> <li>Number and quality of restaurants taking part in TheFork Festivals.</li> </ul> <p><strong>Who you are:</strong></p> <p><strong>You Must Meet These Critical Qualifications</strong></p> <ul> <li>3+ years of experience in account management or a similar commercial role.</li> <li>Fluent French and fluent English, both wri