Product Manager, Reporting Platform

<p>Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.</p> <p>In this role, <strong>you will shape the future of how our customers interact with their data—designing intuitive reporting products, delivering actionable insights, and building the APIs that empower internal teams to innovate on Toast’s data advantage.</strong> This role is pivotal to unlocking the full potential of our restaurant data for our customers and for Toast. You will collaborate with teams across Toast to transform complex data into meaningful insights that drive restaurant success while creating the foundational systems that fuel data-driven decision-making across Toast. If you’re passionate about delivering exceptional user experiences, thrive at the intersection of strategy and execution, and are eager to make an outsized impact, we’d love to have you on our team.</p> <p>You are obsessed with customers and how they work. You wake up thinking about how to help our customers understand their data, and how we can bring the right amount of context to that data. You love solving complex problems, looking across experiences, and scaling simplicity for customers and for internal teams. You are grounded in user feedback, cross-functional partnership, and can translate customer and user needs and product vision into world-class experiences that work at scale.</p> <p>You have a proven track record of building and shipping user-facing experiences that include explaining complex information in simple ways. You understand the power of AI and how to measure and evaluate the success of cross-cutting experiences like reporting. </p> <p><br><br></p> <p><strong>A day in the life (Responsibilities) </strong></p> <ul> <li>Own and drive the roadmap for reporting, helping to figure out how we can deliver a consistent, high quality customer experience across products and lines of business</li> <li>Work closely with<strong> </strong>customers, designers and developers to concept, prototype, ship, measure, and improve reporting and data experiences across Toast surfaces</li> <li>Partner with multiple teams to figure out how to bring insights and context to data for customers</li> <li>Help define and implement how we use data to power AI experiences</li> <li>Research and get to know customers (internal and external) directly </li> <li>Champion customer needs across Toast by building strong relationships horizontally and vertically</li> </ul> <p><br><br></p> <p><strong>What you'll need to thrive (Requirements)</strong></p> <ul> <li>Experience as a product manager, including A