About the role
<div class="content-intro"><p>Hey there! <br>We’re <a href="https://feverup.com/">Fever</a>, the world’s leading tech platform for culture and live entertainment.</p> <p>Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we’re revolutionizing the way people engage with live entertainment. <br><br>Every month, our platform inspires over 300 million people in +55 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology, helping them scale, innovate, and enhance their events to reach new audiences.&nbsp;</p> <p>Our results? We’ve teamed up with major industry leaders like Netflix, F.C. Barcelona, and Primavera Sound, presented international award-winning experiences, and are backed by several leading global investors! Impressive, right?&nbsp;</p> <p>To achieve our mission, we are looking for bar-raisers with a hands-on mindset who are eager to help shape the future of entertainment!<br><br>Ready to be part of the experience?&nbsp;</p> <p>Now, let’s discuss this role and what you will do to help achieve Fever’s mission.</p></div><p style="line-height: 1.2;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><strong>What You'll Do:</strong></span></p> <ul> <li><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">You will be responsible for the entire life cycle management of big events since the sales and legal team has signed the commercial contract till the events' final closing</span></li> <li><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">You will be the main point of contact between all the stakeholders, from the event organizer to all the internal teams involved.</span></li> <li><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Although being the overall owner of the whole process you will work as part of a team, you will be in charge of making things happen in time and form by managing other department's tasks.</span></li> <li><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Communicate product needs (Fever usability) and process needs to HQ, and work with product/engineering to deliver on them. to have a consolidated list of all the requirements and prioritize them with the product team.&nbsp;</span></li> <li><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Create and maintain exhaustive Q&amp;A to have an answer to potential user incidences managed by our user support