About the role
<div class="content-intro"><p><strong>Join ShopMy – Powering the Future of Digital Marketing</strong></p> <p>ShopMy is transforming e-commerce by building the infrastructure for human-led curation at scale. We help brands run performance-driven creator programs while enabling top creators to monetize their influence and partner directly with the brands they love—driving discovery through trusted tastemakers and authentic recommendations.<br><br>ShopMy recently became a unicorn, raising at a $1.5B valuation with backing from Bessemer Venture Partners, Avenir Growth Capital, and Bain Capital Ventures.<br><br>At ShopMy, you're building the future of human-led commerce for the world's best brands, tastemakers, and shoppers. You move fast and see immediate impact in your work, alongside accomplished teammates who are driven by helping find the world's best things. If you’re excited to help shape the future of curated commerce at the intersection of technology, culture, and taste, we’d love to meet you.</p></div><p><strong>About the role…</strong></p> <p>As a Senior Manager on the Client Strategy team at ShopMy, you will serve as a deeply trusted partner to our brand clients — owning day-to-day account management and overall client satisfaction within our Beauty &amp; Wellness pod.The retention of our brands is at the forefront of ShopMy's focus, and you will play a crucial role in our growth, scale, and success. To thrive in this role, you must be organized, engaged, detail-oriented, and well-versed in advising on affiliate marketing programs — while consistently elevating our brands' experience and success on the platform. The right addition to the team demonstrates a high level of ownership with the ability to think strategically from a business's perspective. Our best Senior Managers are self-starters who act with limited guidance in a fast-paced environment.</p> <p>&nbsp;</p> <p><strong>Your Impact to The Role:</strong></p> <ul> <li>Create a relationship as a deeply trusted advisor with brand executives across the beauty and wellness sector</li> <li>Partner with our Sales team to understand business goals, expectations, and upselling opportunities of incoming clients</li> <li>Intensely focus on maintaining high retention rates and seeking opportunities to add features to the account with data-backed suggestions</li> <li>Effectively navigate key brand partner stakeholders, persuading them to increase investment in their creator and affiliate marketing strategies, expanding our share of their marketing budget</li> <li>Identify and create solutions for day-to-day issues impacting business across multiple accounts</li> <li>Deliver timely, accurate, and professional support to accounts — timeliness