Team Lead, Event Production

<p><strong>Building a Brand Starts with a Story</strong></p> <p>FIRST is a leading global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services. For 30 years, we have utilized three flexible delivery models: Embedded teams, Corporate Campus operations, and a Full-Service Agency.</p> <p>Managing over 37,000 events & projects annually across 110 countries, FIRST serves 130+ brands, specializing in Fortune 500 companies within the Financial Services, Technology, Healthcare, Media, and Professional Services sectors. FIRST is part of the broader Encore family of companies. Encore is a global leader in event production and technology.</p> <p>Consistently recognized for excellence, recent honors include 2026 Chief Marketer Agency of the Year, the Ad Net Zero Award for sustainability, and more.</p> <p>Learn more at <a href="http://www.firstagency.com/">www.firstagency.com</a></p> <p><strong>What You Would Get To Do</strong></p> <p>In this capacity, the ideal candidate would represent the FIRST brand as an implanted team member for one of our Solutions accounts in a well-known technology company and assume the role of Team Lead. This position is ideal for someone with strong technical production experience in the event industry who can assume a management role within an organization. This role will be responsible for leading the technical production elements for high-profile events in addition to directly managing team members on the account to ensure delivery of high quality events. You’ll liaise with FIRST teams and our client on a daily basis.</p> <p>For events, the goal is to provide a seamless technology experience to all attendees, press and partners, as well as create a more efficient and reliable technical environment for event staff and vendors. This role will report into the Regional Lead.</p> <p><strong>Your Contributions</strong></p> <ul> <li>Lead all aspects of on-site service delivery, including developing processes, driving innovations, and maintaining strong client relationships.</li> <li>Partner with internal & external stakeholders  to flawlessly execute technically complex and high-profile events.</li> <li>Manage, mentor, and develop a team of specialists, technicians, and freelancers, overseeing their workload and capacity</li> <li>Oversee team administration, including staffing the event calendar, onboarding, training, vacation schedules, and reviewing T&E reports.</li> <li>Provide technical and operational support to event  spaces, including the hands-on delivery of events when necessary.</li> <li>Collaborate with clients to establish A/V and staging layouts, manage product