Senior DevOps Engineer

<div class="content-intro"><p>At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.</p></div><p><strong>So, what’s the role all about?</strong></p> <p>The Build and Deploy team operate with a core belief: if a process is manual and repeatable, it should be automated. We actively seek out toil, eliminate it, and continuously improve the reliability, security, and speed of our pipelines and production systems. AI is the latest and most powerful enabler of this philosophy. AI in DevOps is a rapidly evolving field. Prior AI experience is not required — what we value is a strong desire to learn, experiment, and apply AI to make our processes better.</p> <p><strong>How will you make an impact? </strong> </p> <ul> <li>Design, implement, and manage highly available and scalable AWS infrastructure.</li> <li>Use Terraform or CloudFormation to build and maintain Infrastructure as Code (IaC) for consistent, repeatable provisioning.</li> <li>Manage configuration, networking, and access policies across cloud environments.</li> <li>Develop, maintain, and enhance CI/CD pipelines using Jenkins and GitHub Actions & Workflows.</li> <li>Automate build, testing, and deployment processes to reduce manual effort and improve release velocity.</li> <li>Implement automated rollback, approval gates, and environment promotion workflows.</li> <li>Experience with managing EKS clusters including provision, scaling, and troubleshooting Kubernetes networking and security in AWS</li> <li>Containerize applications using Docker and deploy via ECS or EKS.</li> <li>Experience with configuring and fine-tuning observability stacks (Prometheus, Grafana, OTEL) for efficient monitoring, alerting, and troubleshooting at scale.</li> <li>Experience with leveraging AI tools (e.g., GitHub Copilot, Claude) to assist in coding, testing, and automating DevOps tasks.</li> <li>Experience in integration of AI-driven automation tools into CI/CD pipelines and Kubernetes management.<strong> </strong></li> </ul> <p><strong>Have you got what it takes?</strong></p> <ul> <li>Experience: 5-8 years of relevant DevOps or Cloud Engineering experience.</li> <li>Kubernetes Platform Management EKS preferred.</li> <li>Cloud Platforms: Strong expertise with AWS (EC2, ECS, EKS, S3, RDS, CloudFront, IAM, VPC, Route53).</li> <li>IaC Tools: Proficiency with Terraform and AWS CloudFormation.</li> <li>Genuine curiosity and en