About the role
<p>Are you ready to turn your career into a Mediterranean adventure? We are seeking vibrant, communicative German speakers to join our international hub in Athens, Greece, representing a major household name—Germany’s top automotive insurer and a leading traditional insurance group serving over 13 million customers.</p><p>This isn’t just a job; it’s an invitation to experience the ultimate expat lifestyle. Spend your weekends exploring the Acropolis, relaxing on the Athenian Riviera, or island-hopping across the Aegean Sea, all while building a solid corporate resume with an industry giant.</p><p><strong>The Experience:</strong></p><ul><li><strong>A Smooth Landing:</strong> We fully support your relocation! We provide your flight tickets, airport pickup, and initial hotel accommodation to help you settle in effortlessly.</li><li><strong>Modern Workplace:</strong> Work in a "Great Place to Work" certified environment featuring onsite relaxation zones, social events, and a multicultural community.</li><li><strong>Stability:</strong> Kickstart your path with a reliable, krisensicher brand known for dependable insurance coverage.</li></ul><p><strong>Your Role:</strong> As a Customer Service Professional for our prominent insurance client, you will independently handle customer interactions for the motor vehicle sector via phone and email:</p><ul><li><strong>Customer Advice & Cross-Selling:</strong> Provide telephone consultations regarding vehicle insurance and prepare cross-selling offers for liability, accident, and property insurance.</li><li><strong>Account & Contract Logging:</strong> Input and manage crucial data including address updates, account changes, and SEPA mandates with high precision.</li><li><strong>Digital Support:</strong> Help customers register for the digital self-service web portal.</li><li><strong>Appointment Scheduling:</strong> Arrange consultation appointments (VORC) and process incoming documents on time.</li></ul>