Lead Software Development Engineer

<p>At <a href="https://amperity.com/company" target="_blank">Amperity</a>, we’re an AI-first company helping the world’s leading brands create personalized customer experiences that build loyalty and fuel growth. Our AI-powered Customer Data Cloud,  built on multi-patented technology, enables more than 400 <a href="https://amperity.com/customers" target="_blank">global brands</a>, including Alaska Airlines, Wyndham Hotels & Resorts, and DICK’S Sporting Goods, to turn customer data into a competitive advantage.</p> <p>We unlock the full value of customer data with simplicity and speed. AI is at the core of our platform and the way we work — from powering advanced identity resolution and predictive analytics to streamlining internal workflows and decision-making. It’s not just a capability; it’s part of our DNA.</p> <p>Our team thrives on curiosity, collaboration, and transparency, fostering a culture where everyone can contribute, learn, and grow. We welcome talented individuals from diverse backgrounds to help us remove data bottlenecks, accelerate business impact, and push the boundaries of what AI can do for the world’s most innovative companies.</p> <p>With offices in Seattle, New York City, London, and Melbourne, you’ll join a fast-growing team tackling critical challenges at the intersection of AI, data, and customer experience. Ready to make an impact? Let’s talk.</p> <h3><strong>The Team</strong></h3> <p>You'll join Loom, the largest team at Amperity and the one at the heart of the platform. Loom owns the primary services that define what Amperity is: identity resolution, real-time customer profiles, streaming data ingestion, and the foundational libraries that the engineering department builds on. If Amperity is an operating system for customer data, Loom is the kernel.</p> <p>Over the last year, the Loom team has built out the first version of the real-time stream processing to accompany the battle-hardened core batch processing system. In your first year, the highest-priority goal is to help the teams apply the lessons learned thoughtfully to the broader platform. This is not a greenfield rewrite. It is the more interesting and more demanding challenge of evolving a large platform, without breaking what our customers depend on.</p> <p>Loom operates with a large surface area and the work matters directly to customers. We expect our engineers to be AI-forward, using AI tooling to remove barriers and bringing clear judgment about where it can and cannot move the needle. You will report to the Senior Manager, Loom.</p> <h3><strong>Interesting Problems</strong></h3> <p>We're solving tough problems at the intersection of large-scale data, AI, and user experience. Some of the challenges you will work on include:</p&gt