About the role
<p>&nbsp;</p> <p><strong><span data-contrast="auto">About Us:</span></strong><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}">&nbsp;</span></p> <p>A global SaaS leader for seamless digital document workflows, Nitro offers a suite of solutions for PDF, eSigning, identity verification and analytics supported by a best-in-class customer success and change management team. With more than 3 million licensed users and 13,000+ business customers across 157 countries, we serve 67% of the Fortune 500.<br>&nbsp;</p> <p><strong>How We Work:</strong>&nbsp;</p> <p>We aim to create an environment where talented individuals are empowered to excel. How we collaborate, innovate, and engage with one another is important to us. Our work is driven by 5 key principles:</p> <ul> <li><strong>One team, One mission</strong><br>Our collective dedication to Nitro's mission defines us. Together, we are building an environment where everyone feels like a valued part of something bigger than themselves.</li> <li><strong>Own it</strong><br>We take full ownership of our actions and decisions. We empower one another to lead with confidence, creativity, and a solutions-focused mindset.</li> <li><strong>Accountable to our customers</strong><br>We are dedicated to our customers and take our commitments seriously. We do what we say we are going to do.</li> <li><strong>Excellence in execution</strong><br>Driven by passion and precision, we exemplify excellence in our delivery with innovative, top-quality results.</li> <li><strong>Be bold, fail fast, learn faster</strong><br>We learn as we grow, dare to try, and bravely question. We are not chasing perfection but forever iterating towards it.</li> </ul> <p>These guiding values shape our approach to work, fostering a culture where everyone is inspired to contribute their best.<br><br></p> <p>We are on a mission: we hire creative, intelligent, talented people; we build great products that delight our customers; and we are doing it in a rewarding way– a way that feels good and makes us proud to be part of Nitro.</p> <p><strong>What you'll be doing:</strong></p> <ul> <li>Your main focus will be to expand and renew contracts from existing clients.</li> <li>Cross-selling other Nitro Portfolio items to existing customers.</li> <li>Build long-term relationships with clients and customers.</li> <li>Address and resolve customer issues.</li> <li>Notify the sales team of new sales and cross-selling opportunities.</li> <li>Beco