KR

Lead Software Engineer – Kraken Utilities (OSS / Telco Integrations)

Kraken123
London, Londonfull_timePosted 31 Mar 2026

About the role

<div> <h2 style="margin-top: 18pt; margin-bottom: 4pt;"><strong><span style="font-size: 17pt; font-family: Arial, sans-serif;">About Kraken Utilities</span></strong></h2> <p style="margin-top: 12pt; margin-bottom: 12pt;"><span style="font-size: 11pt; font-family: Arial, sans-serif;">Kraken is a globally proven technology platform, already licensed to support over&nbsp;</span><strong><span style="font-size: 11pt; font-family: Arial, sans-serif;">55 million customer accounts</span></strong><span style="font-size: 11pt; font-family: Arial, sans-serif;">, with a target of </span><strong><span style="font-size: 11pt; font-family: Arial, sans-serif;">100 million by 2027</span></strong><span style="font-size: 11pt; font-family: Arial, sans-serif;">. It is one of the most advanced, AI-driven platforms for utility management—covering billing, CRM, meter data, and intelligent customer communications.</span></p> <p style="margin-top: 12pt; margin-bottom: 12pt;"><span style="font-size: 11pt; font-family: Arial, sans-serif;">We are now extending Kraken beyond energy into </span><strong><span style="font-size: 11pt; font-family: Arial, sans-serif;">water and broadband</span></strong><span style="font-size: 11pt; font-family: Arial, sans-serif;">, forming a new division: </span><strong><span style="font-size: 11pt; font-family: Arial, sans-serif;">Kraken Utilities</span></strong><span style="font-size: 11pt; font-family: Arial, sans-serif;">.</span></p> <p style="margin-top: 12pt; margin-bottom: 12pt;"><span style="font-size: 11pt; font-family: Arial, sans-serif;">Over the past three years, this team has been built from the ground up to re-architect and evolve Kraken for new industries—solving complex challenges like </span><strong><span style="font-size: 11pt; font-family: Arial, sans-serif;">water leak detection</span></strong><span style="font-size: 11pt; font-family: Arial, sans-serif;">, </span><strong><span style="font-size: 11pt; font-family: Arial, sans-serif;">customer experience transformation</span></strong><span style="font-size: 11pt; font-family: Arial, sans-serif;">, and </span><strong><span style="font-size: 11pt; font-family: Arial, sans-serif;">high-volume data processing</span></strong><span style="font-size: 11pt; font-family: Arial, sans-serif;">.</span></p> <span style="font-size: 11pt; font-family: Arial, sans-serif;">We are in a rapid growth phase, with clients including:</span><span style="font-size: 11pt; font-family: Arial, sans-serif;"><br></span><span style="font-size: 11pt; font-family: Arial, sans-serif;"> </span><strong><span style="font-size: 11pt; font-family: Arial, sans-serif;">Severn Trent, Leep, Portsmouth Water, Essential Energy, TalkTalk, and Cuckoo</span></strong><span style="font-size: 11pt; font-family: Arial, sans-serif;">, and a global team of </span><strong><span style="font-size: 11pt; font-family: Arial, sans-serif;">120+ people</span></strong><span style="font-size: 11pt; font-family: Arial, sans-serif;">.</span></div>

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Kraken123

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