About the role
<div class="content-intro"><p>At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.</p></div><p>At NICE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.</p> <p><strong>So, what’s the role all about?</strong></p> <p>The DevOps Engineer is a hybrid, senior-level role sitting at the intersection of operational reliability and software delivery automation. You will function as an integrated part of a cross-functional engineering team, combining the proactive service management mindset of an Application Operations Engineer with the automation-first philosophy of a DevOps practitioner.</p> <p>You will be responsible for keeping production environments healthy and performant, while simultaneously designing and maintaining the CI/CD pipelines, infrastructure-as-code frameworks, and tooling that enable rapid, high-quality software delivery. You are the connective tissue between engineering, platform, and operations — someone who is equally comfortable in an incident bridge call and a sprint planning meeting.</p> <p><strong>&nbsp;</strong></p> <p><strong>How will you make an impact? </strong>&nbsp;</p> <h2>DevOps &amp; Automation</h2> <ul> <li>Design, build, and maintain continuous integration and continuous delivery (CI/CD) pipelines for rapid, quality-assured deployment of software deliverables.</li> <li>Build and manage Infrastructure as Code (IaC) using tools such as CloudFormation, Ansible, Terraform, Chef, or Puppet.</li> <li>Manage day-to-day operations of release pipelines, build tools, artifact repositories, and source control systems.</li> <li>Coordinate build and release activities with engineering, QA, product, and other stakeholders across the organisation.</li> <li>Identify, research, and prototype new technologies and practices to continuously improve DevOps processes and team efficiency.</li> <li>Maintain and upgrade DevOps systems in both production and non-production environments on an ongoing basis.</li> </ul> <p>&nbsp;</p> <h2>Cloud &amp; Application Operations</h2> <ul> <li>Proactively monitor infrastructure and application health — including CPU, memory, file systems, databases, batch jobs, and network performance — and respond swiftly to anomalies.</li> <li>Identify and