About the role
<div class="content-intro"><p class="cgHgbA nxe3IQ Xp24Nw PanoWQ"><span class="OYPEnA">Join ABBYY and be part of a team that celebrates your unique work style. With flexible work options, a supportive team, and rewards that reflect your value, you can focus on what matters most – driving your growth, while fueling ours.</span></p> <p class="cgHgbA nxe3IQ Xp24Nw"><span class="OYPEnA">Our commitment to respect, transparency, and simplicity means you can trust us to always choose to do the right thing.</span></p> <p class="cgHgbA nxe3IQ Xp24Nw"><span class="OYPEnA">As a trusted partner for purpose-built AI and intelligent automation, we solve highly complex problems for our enterprise&nbsp;customers and put their information to work to transform the way they do business.&nbsp;</span><span class="OYPEnA">Over 10,000 customers trust ABBYY, </span><span class="OYPEnA">including many Fortune 500 ones. You will work on further developing a portfolio already containing client names such as </span><span class="OYPEnA">DHL, Johnson &amp; Johnson, FDA, DMV, PwC, KeyBank, Spotify, and H&amp;R BLOCK.</span></p></div><p><strong><span data-contrast="auto">About the role:</span></strong></p> <p>We are looking for a Process Engineer to help redesign and optimize business workflows as part of our AI transformation. This role will analyze how work gets done today, identify opportunities for automation and AI enablement, and design improved end-to-end processes that are efficient, measurable, and scalable.</p> <p><strong>Job Responsibilities:</strong></p> <ul> <li>Assess current business processes, workflows, handoffs, and pain points across functions.</li> <li>Identify opportunities to improve efficiency, quality, cycle time, and customer or employee experience.</li> <li>Partner with business leaders to redesign processes for AI-enabled and automation-supported execution.</li> <li>Document future-state workflows, operating procedures, controls, and business rules.</li> <li>Define process metrics and success measures to track adoption and performance improvements.</li> <li>Collaborate with data, technology, and AI teams to ensure process design aligns with implementation requirements</li> <li>Support pilot execution, change management, and rollout planning for new ways of working.</li> <li>Facilitate workshops and stakeholder sessions to gather requirements and build alignment.</li> </ul> <p><strong>Job Requirements:</strong></p> <p>&nbsp;</p> <ul> <li>Experience in process improvement, business pr