Payments Operations Team Lead (f/m/d)

<p><strong>Solaris</strong> is Europe's leading embedded finance platform. Solaris’ full German banking license and proprietary modular B2B tech stack empowers its partners – from SMEs to large, multinational, non-financial companies – to offer compliant, customer-centric banking services, providing seamless experiences to customers across all industries. Founded in 2016, Solaris pioneered the Banking-as-a-Service market with an unparalleled combination of tech and banking. Solaris is headquartered in Berlin and employs 300 people in Europe.</p> <h4>Your Role</h4> <ul> <li>Oversee daily payments operations and provide strategic direction, setting priorities, KPIs, and performance targets.</li> <li>Act as the primary point of contact for partners and third-party banks regarding payment-related inquiries and follow-up calls.  </li> <li>Establish strong governance, reporting, and control frameworks to ensure operational integrity and scalability.</li> <li>Drive automation, streamline workflows, and embed robust risk management practices.</li> <li>Allocate team resources effectively across time zones, ensuring consistent, high-quality performance. Lead, coach, and develop a team of 3-5 payment operations specialists to achieve targets, resolve incidents efficiently, and continuously improve processes.  </li> <li>Lead and develop the team according to defined career paths by ensuring regular development conversations.</li> <li>Liaise with Business Unit heads, functional heads, and key stakeholders to ensure the effective functioning of the team within the wider company environment.  </li> <li>Constantly improve processes in collaboration with the team's process experts and relevant stakeholders.  </li> <li>Oversee the monitoring and processing of SEPA and SWIFT payments.  </li> <li>Take responsibility for payment-related incidents and serve as the main point of escalation for senior management.  </li> <li>Contribute to regulatory communications with BaFin, the Deutsche Bundesbank (BuBa), and other European Central Banks and regulators.  </li> <li>Actively support and lead Audit Cycles, always delivering a compliant-first approach for a first-in-class regulatory posture and adherence with our processes.</li> </ul> <h4>We'd love to see </h4> <p>Depending on your level of experience, your responsibilities and scope of role will range. We don’t care much about fancy titles, but rather about real personal and professional development, as laid out in our learning framework. Let’s figure together out how you can contribute to our team.</p> <ul> <li data-uuid="a06ce01d-7000-4799-9334-7a4078105d79">Bachelor's or Master's degree