Field Service Manager- Power Equipment

<div> <h1><strong>Field Service Manager – Power Division</strong></h1> <p><strong>Full-Time • Exempt • In the Field • Monday–Friday</strong><br><strong>Location: Georgia </strong></p> <p>Multiquip is seeking a skilled and customer‑focused <strong>Field Service Manager</strong> to lead technical support, equipment repairs, and service operations across an assigned territory. This high‑impact role is responsible for delivering industry‑leading service, diagnosing and repairing complex equipment, supporting Authorized Service Centers, and cultivating strong customer relationships.</p> <p>You’ll work hands‑on with mechanical, electrical, hydraulic, and diesel systems—including advanced generator and Tier 4 engine technology. You’ll also support training, warranty inspections, parts sales initiatives, and service revenue growth. If you’re a technically driven problem solver with strong communication skills and a passion for supporting customers, this is an exciting opportunity to join a respected leader in power generation.</p> <hr> <h1><strong>What You’ll Do</strong></h1> <h2><strong>Field Service Operations</strong></h2> <ul> <li>Oversee all daily field service activities within your assigned territory.</li> <li>Provide expert troubleshooting and hands-on repair support for diesel, electrical, hydraulic, and generator systems.</li> <li>Perform warranty and non-warranty repairs, prepare estimates, and coordinate required parts.</li> <li>Ensure service work is completed efficiently and to Multiquip’s quality standards.</li> <li>Conduct warranty inspections and authorize repairs when appropriate.</li> <li>Act as the primary liaison between customers, dealers, and Multiquip on technical issues.</li> <li>Maintain accurate documentation of service work, customer interactions, and technical findings in CRM tools.</li> <li>Build and support strong relationships with Authorized Service Centers.</li> <li>Submit detailed technical feedback, field reports, and recommendations to internal teams.</li> <li>Assist with creating service bulletins, manuals, and training materials as requested.</li> <li>Perform additional duties as assigned.</li> </ul> <h2><strong>Training & Customer Support</strong></h2> <ul> <li>Deliver technical training to customers, dealers, and internal teams.</li> <li>Provide guidance on equipment operation, diagnostics, and preventive maintenance.</li> <li>Support product knowledge and skill development across the territory.</li> <li>Reinforce Multiquip’s commitment to safety, quality, and service excellence.</li> </ul> <h2><strong>