About the role
Founded in 2015, Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software and V-BAT and X-BAT aircraft. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI’s technology actively supports operations worldwide. For more information, visit www.shield.ai. Follow Shield AI on LinkedIn, X, Instagram, and YouTube.
Job Description:
Shield AI is seeking a Sr Staff Technical Product Manager, Product Support to establish and lead the product support organization for an existing UAS aircraft program. This role will own the strategy, operations, fleet sustainment, and cross-functional execution required to transition the program from fielded aircraft support into a scalable, data-driven sustainment enterprise.
This leader will define how Shield AI drives aircraft availability, maintenance execution, reliability improvement, technical data, spares, repairs, field support, and customer sustainment outcomes. The role will partner closely with all support departments to ensure product support is operationally effective, financially sustainable, and ready to scale across domestic and international customers.