Application Trainer

<p>Reporting to the Learning Services TrakCare Training Manager, the TrakCare Application Trainer role is to analyze TrakCare/IntelliCare training needs, design, develop and deliver training collateral for instructor-led classroom, virtual and asynchronous online courses.</p> <p>Key Tasks:</p> <ul> <li>Plan prepare and research TrakCare/IntelliCare training requirements.</li> <li>Design, develop and maintain TrakCare/IntelliCare training materials for classroom delivery, eLearning modules and assessments.</li> <li>Deliver training courses, in classroom and virtually as needed. Majority of the training courses are eLearning.</li> <li>Perform training course evaluations and participant assessments.</li> <li>Continually evaluate and update training courses to help improve delivery and content.</li> </ul> <p>Key Characteristics:</p> <ul> <li>Passion and Determination: Is goal-oriented and enthusiastic; is energized by challenges; has a strong work ethic and a positive, “can-do” attitude when faced with obstacles</li> <li>Independence/Self Confidence: Figures things out independently in ambiguous or unstructured situations; runs with ideas/initiatives without needing much direction or supervision; directly addresses or raises issues of concern to him/her</li> <li>Teamwork: Ability to collaborate effectively with people of comparable talents and different strengths; handles conflict constructively; avoids being argumentative; willing to pitch in and do the mundane things that need to be done; treats people at all levels and all roles with respect</li> <li>Decision-Making/Judgment: Makes considered decisions on less-than-perfect information; identifies critical factors to consider when makings decisions; prioritizes tasks and goals appropriately; assesses risks and returns effectively</li> </ul> <p>Actively engage with the following:</p> <ul> <li>TrakCare Training Manager</li> <li>Global TrakCare/IntelliCare training team</li> <li>Regional Learning and Development Leads</li> <li>Clinical Safety Officer/Advocates</li> <li>Product Specialists</li> </ul> <p>Essential Skills & Personal Attributes:</p> <ul> <li>Healthcare background</li> <li>Previous experience with HealthCare IT systems</li> <li>Certified trainer and assessor or working towards</li> </ul> <ul> <li>Excellent written creative and verbal communication skills</li> <li>Able to multitask, prioritize and manage time efficiently</li> <li>Have a patient and friendly approach to teaching</li> </ul> <p>Desirable Skills:</p> <ul> <li>Previous TrakCare experience</li> <li&gt