Product Support Engineer: EMEA - Weekend Warrior (Remote Friendly)

<div class="content-intro"><p><strong>About Telnyx</strong></p> <p><em><span style="font-weight: 400;">Telnyx is an industry leader that's not just imagining the future of global connectivity—we're building it. From architecting and amplifying the reach of a </span></em><a href="https://telnyx.com/our-network"><em><span style="font-weight: 400;">private, global, multi-cloud IP network</span></em></a><em><span style="font-weight: 400;">, to bringing </span></em><a href="https://telnyx.com/resources/about-edge-connectivity"><em><span style="font-weight: 400;">hyperlocal edge</span></em></a><em><span style="font-weight: 400;"> technology right to your fingertips through intuitive APIs, we're shaping a new era of seamless interconnection between people, devices, and applications.</span></em></p> <p><em><span style="font-weight: 400;">We're driven by a desire to transform and modernize what's antiquated, automate the manual, and solve real-world problems through innovative connectivity solutions. As a testament to our success, we're proud to stand as a financially stable and profitable company. Our robust profitability allows us not only to invest in pioneering technologies but also to foster an environment of continuous learning and growth for our team.</span></em></p> <p><em><span style="font-weight: 400;">Our collective vision is a world where borderless connectivity fuels limitless innovation. By joining us, you can be part of laying the foundations for this interconnected future. We're currently seeking passionate individuals who are excited about the opportunity to contribute to an industry-shaping company while growing their own skills and careers.</span></em></p></div><div><strong>We are looking for Weekend Warriors to support our growing customer base throughout the weekend and during the week. Weekend Warriors would work 5 days a week from Wednesday to Sunday. </strong></div> <div> </div> <div><strong>The Role<br><br></strong></div> <div>As a Product Support Engineer, you are a motivated and enthusiastic individual with a passion for technology. You will work closely with our operations and engineering squads, triaging and troubleshooting frequent cases. Communication skills, flexibility and a desire to learn are essential, as well as the ability to work on multiple concurrent priorities through chat, tickets and calls.<br><br>This is a unique opportunity to join our team and make a difference in a growing, innovative company.<br><br><s