About the role
The Manager, Veeva Vault Administration is responsible for the administration and operational delivery of the Veeva Vault platform, with a focus on Vault Clinical applications (eTMF, CTMS, Study Training, Study Startup, Site Connect). This role translates strategic technology priorities into practical system solutions and oversees their implementation and ongoing management. The administrator ensures business needs are captured and aligned through planning and coordination with cross-functional teams; configures and delivers system enhancements to meet operational requirements; maintains platform integrity, compliance, and data quality; and drives user success & adoption through training and responsive technical support. The role requires a high degree of self-management and initiative, with the ability to prioritize and execute tasks independently while collaborating effectively with operational teams and non-technical stakeholders.