(AI-First) Engineering Manager

<div class="content-intro"><p data-pm-slice="1 1 []">Groupon connects 42 million customers with local experiences - restaurants, events, wellness and travel - and the million-plus merchants who deliver them. Our mission is to get people offline and into the real world at prices that make it possible. We're an AI-native company in the middle of a platform transformation, moving from a deals marketplace to an experience discovery platform that works for customers and merchants at the same time.</p> <p> </p></div><p>Groupon's push and email communications reach tens of millions of customers daily, and the systems that power them are mid-transformation. The Managed Channel team owns subscription management, outbound email delivery, and the Bloomreach CDP integration that connects real-time user data to every outbound message. The Bloomreach global rollout is live, an async messaging bridge between BR and the core platform is in build, and a new event gateway architecture is on the horizon. The team has been operating without a dedicated EM for eighteen months. When this hire is in seat, the Managed Channel roadmap gets the sustained ownership it needs — and an adjacent team priority, Pricing & Promotion, gets the director bandwidth it's been waiting for.</p> <p> </p> <h4>Who you'll work with</h4> <p>You'll report to Nikash Ray, VP of SW Engineering. Your team is 3 engineers based in Bangalore, with Sri Hari Krishan Vuppalapati as Lead Engineer. Business stakeholders sit in Prague and London.</p> <p>This role is based in Prague or Madrid. Your afternoons are the Bangalore team's mornings: that overlap window is when you make calls, unblock work, and keep priorities aligned across a significant time zone gap. If you need to be physically present with a team to build trust or maintain accountability, this setup won't work.</p> <h4> </h4> <h4>What you'll be doing</h4> <ul> <li>Owning the Managed Channel delivery roadmap end-to-end: the Bloomreach CDP global rollout, the async BR/RAPI communication bridge, and the BR/MTA direct integration replacing the CDP-proxy layer</li> <li>Driving the long-term event gateway architecture: near-real-time ingestion of user and system events at scale, routed to third parties in a way that reduces platform cost and improves targeting precision</li> <li>Running weekly delivery reviews, making prioritization calls when ad-hoc business requests compete with platform work, and presenting trade-offs to Nikash and stakeholders in Prague and London with a clear recommendation — not a list of options</li> <li>Conducting system design and code reviews with the Bangalore team, raising the engineering bar on microservices, Kafka-based messaging patterns, Kubernetes, and cloud infra