About the role
<p>As a FinCrime Fraud Analyst, you will play a crucial role in providing exceptional support to customers and ensuring their satisfaction with our cutting-edge financial services, all the while promoting a safe, secure and compliant environment for all. Joining Deblock at this moment in time is an exciting opportunity to be part of an innovative company that is making waves in the FinTech space.</p><p></p><h3>What the job is about </h3><ul><ul><li>This is a junior position in our first line of defence</li><li>Reviewing, investigating, and making decisions on the outcome of fraud cases</li><li>Escalating unusual activity to internal experts</li><li>Acting in accordance with the written policies, procedures, and relevant guidelines</li><li>Cooperating with other teams in providing efficient support and seeking to maintain customer satisfaction and desired outcomes with impeccable execution</li></ul></ul>