UX Designer Senior

<div> <p data-start="0" data-end="165"><strong>This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a UX Designer Senior based in United Kingdom.</strong></p> <p data-start="167" data-end="1110">This role focuses on shaping and refining the end-to-end user experience for an AI-enabled customer support platform used by service representatives in complex operational environments. You will transform evolving product requirements into high-fidelity, implementation-ready designs that guide engineering and product delivery across the full lifecycle. Working closely with product, content, business, and technical teams, you will design intuitive, efficient, and accessible workflows that support real-world decision-making at scale. The environment is fast-moving and collaborative, requiring strong ownership and the ability to bring clarity to ambiguous requirements. You will play a key role in maintaining design momentum during a critical product transition phase, ensuring continuity and usability across evolving systems. This is a hands-on role where craft, systems thinking, and execution quality directly impact product success.</p> </div>