About the role
<p><strong>D-ploy</strong> is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA.</p><p>We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the IT community, we optimize our customer‘s IT productivity and contribute to the organization’s success and value.</p><p>We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where IT counts, join us!</p><p><br /></p><h3>Responsibilities</h3><ul> <li>Own and develop relationships with partners, working with them to optimize and enhance our integration</li> <li>Report on common sources of technical issues or questions and make recommendations to the product team</li> <li>Constantly be on the lookout for ways to improve monitoring, discover issues, and deliver better value to the customer</li> <li>Define reporting and alerting requirements</li> <li>Perform quality assurance</li> <li>Understanding strategic business needs and plans for growth.</li> <li>Enhancing the quality of IT products and services.</li> <li>Analyzing the design of technical systems and business models.</li> <li>Finding technological solutions to business requirements.</li> <li>Producing reports on application development and implementation.</li> </ul>