About the role
<div class="content-intro"><p><strong>Join ShopMy – Powering the Future of Digital Marketing</strong></p> <p>ShopMy is transforming e-commerce by building the infrastructure for human-led curation at scale. We help brands run performance-driven creator programs while enabling top creators to monetize their influence and partner directly with the brands they love—driving discovery through trusted tastemakers and authentic recommendations.<br><br>ShopMy recently became a unicorn, raising at a $1.5B valuation with backing from Bessemer Venture Partners, Avenir Growth Capital, and Bain Capital Ventures.<br><br>At ShopMy, you're building the future of human-led commerce for the world's best brands, tastemakers, and shoppers. You move fast and see immediate impact in your work, alongside accomplished teammates who are driven by helping find the world's best things. If you’re excited to help shape the future of curated commerce at the intersection of technology, culture, and taste, we’d love to meet you.</p></div><p><strong>About The Role:</strong></p> <p>ShopMy is hiring a <strong>Senior Associate, Creator Experience</strong> to directly support and strategically grow our top-earning and high-potential creators. You will work closely with some of the most influential digital talent, ensuring they have the resources, insights, and hands-on support to maximize their success on ShopMy.</p> <p>This is a creator-facing role where you’ll provide both high-touch support and scalable guidance. You’ll own a portfolio of creators, act as a trusted advisor, and collaborate cross-functionally with Product, Marketing, Client Strategy, and Data to deliver an exceptional experience while surfacing insights that drive ShopMy’s growth.</p> <p><br><br><strong>Your Impact to The Role:</strong></p> <ul> <li><strong>Strategic Support:</strong> Partner with creators to adopt best practices, unlock opportunities, and increase revenue on ShopMy.</li> <li><strong>Performance Insights:</strong> Monitor creator data and surface tailored recommendations that drive measurable growth.</li> <li><strong>High-Touch Service:</strong> Resolve inquiries quickly, troubleshoot issues, and ensure creators feel supported at every step.</li> <li><strong>Cross-Functional Collaboration:</strong> Work with internal teams to deliver seamless experiences and scalable support models.<br><br></li> </ul> <p><strong>You Are Energized By:</strong></p> <ul> <li>Building relationships with top-tier creators and helping them thrive</li> <li>Translating data into actionable strategies for growth</li> <li>Solving problems quickly to provide top