About the role
<div class="content-intro"><h2>Our Mission</h2> <p>At Ophelos, we believe in a different way to deal with debt. One that puts empathy and understanding front and centre, approaching our customers as individuals — no matter what they’re going through.</p> <p>For too long, people in debt have borne the brunt of poor industry practices. Intimidating tactics, time-consuming customer service and a one-size-fits-all approach that overlooks the reasons <em>anyone</em> can fall into debt in the first place. Meanwhile, businesses suffer too. Poor customer experience translates to poor customer satisfaction, high churn rates, bad brand reputation and ultimately missed opportunities.</p> <p>That’s why we’re taking a radically different approach. Pioneering an industry-first AI-native collections platform, we build products that help individuals clear their debts in a way that suits them, whilst providing businesses with an improved customer experience and game-changing insights into their customer base.</p> <p>Since our launch in 2021, we’ve worked with some of the UK’s leading companies, including Octopus, Scottish Power and Philips — helping millions of people move toward a more stable, debt-free future. In 2023, we were acquired by Intrum, Europe’s biggest credit management service and have begun the next phase in our growth — expansion into 17 European markets over the next two years.</p></div><h2>Senior Software Engineer (Full Stack)&nbsp;</h2> <p>We are seeking an enthusiastic and ambitious Senior Software Engineer with a keen eye for quality to join our growing Engineering function. You will be joining our Payments squad, responsible for building out our cross-market flexible Payments capability. This is a team which has recently transitioned to being “LLM-first” in their working style, so you would be joining at a critical moment to shape our ways of working and our approaches to LLM-based tooling.&nbsp;</p> <p>In this role, you’ll get to:</p> <ul> <li><strong>Design,</strong> implement and deliver software features with full ownership from start to finish.</li> <li><strong>Collaborate</strong> as part of a close &amp; multi-disciplinary team. Your work will have meaningful and measurable impact on our organisation and products</li> <li><strong>Own</strong> business-critical components and ensure their stability and maintainability</li> <li><strong>Mentor</strong> other members of the team to ensure technical excellence and continuously raise the bar when it comes to engineering standards.</li> <li><strong>Share</strong> your ideas with the team and build products that make an incredibly impactful difference to society and people’s lives</li> </ul> <p>Ophelos Tech is an AI-f