About the role
<p><strong>Job Summary</strong></p> <p>Being part of InterSystems Professional Services means becoming an expert consultant delivering creative solutions with our top-tier clients. As a Professional Services Specialist, you will be responsible for designing, implementing, and optimizing robust client solutions around our IRIS and TotalView products. It requires application development and deployment skills, hands-on configuration and problem-solving, and customer presence and presentation abilities to deliver top-notch solutions tailored to meet our clients' unique requirements.&nbsp;&nbsp;</p> <p>If you love solving important and complex problems, then InterSystems Professional Services will be a great place to build your career. Join us to develop your ideas into provocative points of view and transformative insights that help shape industries.&nbsp;</p> <p><strong>&nbsp;</strong><strong>Responsibilities</strong></p> <p><strong>Consultation and Analysis</strong></p> <ul> <li>Collaborate with clients to understand their business needs and requirements.&nbsp;</li> <li>Conduct thorough assessments of existing customer database systems, identifying areas for improvement and optimization.&nbsp;</li> <li>Advise, guide, and educate customers on proper usage and implementation best practices.&nbsp;</li> </ul> <p><strong>&nbsp;</strong><strong>Project Management</strong></p> <ul> <li>Work collaboratively with the customer project team, our internal global InterSystems financial solutions team and associated IRIS teams to satisfy customer project requirements.&nbsp;&nbsp;</li> <li>Develop comprehensive implementation plans, considering technical architectures, model design, migration strategies, and operational best practices.&nbsp;</li> <li>Work individually or lead a team of professional services resources to successfully execute customer implementation projects, meeting the defined and agreed upon deadlines/milestones<strong>.&nbsp;</strong></li> </ul> <p><strong>&nbsp;</strong><strong>Technical Expertise&nbsp;</strong></p> <ul> <li>Architect and design database solutions that align with clients' business goals and industry best practices.&nbsp;</li> <li>Execute on plan by implementing solutions from install through configuration, testing, and deployment.&nbsp;</li> <li>Coordinate with product management to enhance product offerings based on client desires/needs.</li> </ul> <p><strong>&nbsp;</strong><strong>Customer Relationship Building:&nbsp;</strong></p> <ul> <li>Present strategy and project p