About the role
<div class="content-intro"><p>We’re in an unbelievably exciting area of tech and are fundamentally reshaping the data storage industry. Here, you lead with innovative thinking, grow along with us, and join the smartest team in the industry.</p> <p>This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us.</p></div><div id="model-response-message-contentr_83dbada7184358b2" class="markdown markdown-main-panel stronger enable-updated-hr-color"> <p data-path-to-node="0"><strong data-path-to-node="0" data-index-in-node="0">THE ROLE</strong></p> <p data-path-to-node="1">As a Partner Operations Analyst, you will fuel the growth of our global partner ecosystem by turning operational complexity into an exceptional partner experience. Acting as the critical bridge between partners, channel sales leaders, and IT, you will own the governance, incentives administration, and systems refinement that allow our network to thrive. Your mission is to eliminate friction points and ensure high data integrity, directly impacting global channel revenue velocity and partner satisfaction.</p> <p data-path-to-node="2"><strong data-path-to-node="2" data-index-in-node="0">WHAT YOU'LL DO</strong></p> <ul data-path-to-node="3"> <li> <p data-path-to-node="3,0,0"><strong data-path-to-node="3,0,0" data-index-in-node="0">Champion the Partner Experience:</strong> Own the operational support lifecycle for partners and Partner Account Managers (PAMs), resolving inquiries regarding incentives and platform access while identifying systemic trends to permanently improve satisfaction metrics.</p> </li> <li> <p data-path-to-node="3,1,0"><strong data-path-to-node="3,1,0" data-index-in-node="0">Govern Program Integrity:</strong> Evaluate and manage high-impact partner program exception requests—such as tier changes and payout attributions—collaborating with channel leadership to enforce policy compliance while maintaining business agility.</p> </li> <li> <p data-path-to-node="3,2,0"><strong data-path-to-node="3,2,0" data-index-in-node="0">Administer Global Incentive Programs:</strong> Reconcile and validate complex performance data across Salesforce and Google Sheets, partnering directly with Finance to ensure precise, audit-ready, and timely incentive payouts.</p> </li> <li> <p data-path-to-node="3,3,0"><strong data-path-to-node="3,3,0" data-index-in-node="0">Drive Systems and Process Automation:</strong&g