Director of Account Management-Employee Benefits

<p><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><a style="font-weight: bold;" href="https://foundationrp.com/">Foundation Risk Partners</a><strong>, one of the fastest growing insurance brokerage and consulting firms in the US, is adding a</strong><em style="font-weight: bold;"> Director of Account Management </em><strong>to their </strong><em style="font-weight: bold;">Acentria</em><strong> team in Ormond Beach, FL. </strong></span></p> <p><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><strong>Job Summary:</strong></span></p> <p>The Director of Employee Benefits Account Management provides strategic leadership, oversees their designated account management team, ensures exceptional client service, and drives operational excellence.</p> <p><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><strong>Essential Functions:</strong></span></p> <ul> <li>Lead, coach, and mentor the Account Management team</li> <li>Develop and execute team strategy and performance metrics</li> <li>Serve as executive oversight for key clients</li> <li>Oversee renewal strategy and service quality</li> <li>Partner with sales and operations teams</li> <li>Create and maintain strong carrier partnerships</li> <li>Ensure designated team’s clients’ compliance requirements are satisfactory and up to date</li> <li>Manage staffing, training, and team planning</li> <li>Drive process improvement and operational efficiency</li> <li>Manage book of business for large size clients</li> <li>Lead renewal strategy and negotiate with carriers</li> <li>Deliver client presentations and open enrollment materials</li> <li>Manage escalations and resolve complex issues</li> <li>Analyze claims data and funding strategies</li> <li>Prepare spreadsheets, proposals, and enrollment materials</li> <li>Other duties as assigned</li> </ul> <p><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><strong>Competencies & Qualifications: </strong></span></p> <ul> <li>Strong leadership and people management skills</li> <li>Expert knowledge of medical (fully insured and self-funding), dental, vision, life, disability, and voluntary benefits</li> </ul> <p><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><strong>Education & Experience:</strong></span></p> <ul> <li>5+ yea